Frequently Asked Questions
Find answers to common questions about our courses and platform
General Questions
Course Wisdom Edge is a professional online learning platform that offers comprehensive courses in technology, business, design, marketing, and personal development. We provide high-quality educational content created by industry experts to help learners develop new skills and advance their careers.
Our courses are designed for learners of all levels, from beginners to advanced professionals. Whether you're looking to start a new career, enhance your current skills, or explore a new field, our courses provide the knowledge and practical experience you need.
You can create an account during the checkout process when you purchase your first course. Simply provide your contact information, and we'll set up your account automatically. You'll receive login credentials via email after your purchase is complete.
Currently, our platform is web-based and fully responsive, meaning you can access your courses from any device with a web browser, including smartphones and tablets. We're working on dedicated mobile apps for iOS and Android, which will be available in the future.
Course Questions
Once you purchase a course, you have lifetime access to all course materials, including any future updates. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Yes, many courses include downloadable resources such as PDFs, templates, code files, and other materials that you can keep and use for reference. These materials are available in your course dashboard after enrollment.
Yes, upon successful completion of a course, you'll receive a certificate of completion that you can add to your professional profile, resume, or LinkedIn account. Certificates are generated automatically when you finish all required course modules.
We provide comprehensive support for all our students. You can contact our support team through email or phone if you have questions about course content, technical issues, or need additional guidance. We're here to help you succeed.
Payment Questions
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system to protect your financial information.
No, we believe in transparent pricing. The price you see for each course is the total amount you'll pay. There are no hidden fees, subscription charges, or additional costs after purchase.
We offer a satisfaction guarantee on our courses. If you're not satisfied with your purchase, please contact our support team within 30 days of purchase to discuss your concerns. We'll work with you to find a solution that meets your needs.
Yes, you can purchase courses as gifts for others. During checkout, you can specify the recipient's information, and we'll send them access details directly. This makes our courses perfect for professional development gifts or team training.
Technical Questions
Our platform works on any device with a modern web browser and internet connection. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience. No special software installation is required.
If you experience any technical issues, please contact our support team immediately. We provide technical support via email and phone during business hours, and we'll work quickly to resolve any problems you encounter.
Currently, our courses require an internet connection to access video content and interactive elements. However, you can download many course materials such as PDFs, templates, and resources for offline use.
If you forget your password, you can reset it by clicking the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions to create a new password. If you need assistance, contact our support team.
Still have questions?
If you couldn't find the answer you were looking for, please don't hesitate to contact our support team.